This Refund and Cancellation Policy applies to all purchases of courses, bundles and access plans made on the Bodhyn Learning Centre platform, and forms part of our Terms and Conditions. Please read it carefully before completing a purchase — by paying for a course you confirm that you have read and accepted this policy.
All products sold on Bodhyn are digital educational content (courses, study materials, quizzes and related resources) delivered electronically through your account. Access is normally activated immediately upon realization of payment, and in any event within 1–3 business days of payment realization. Because delivery is instant and the content is consumable on delivery, purchases cannot be returned in the way physical goods can.
Except in the specific circumstances described in Section 3 below, all payments made on the Platform are final and non-refundable. Without limitation, refunds are not provided for:
A refund will be provided only in the following two circumstances:
(a) Duplicate payment. If, due to a payment-gateway or banking error, you are charged more than once for the same course, bundle or access-plan order, the duplicate (excess) amount will be refunded in full after verification against our payment-gateway records. Your enrolment from the original payment remains unaffected.
(b) Non-delivery of course access. If your payment has been realized (the amount has been debited and confirmed to us by the payment gateway) but access to the purchased course has not been delivered to your account within 1–3 business days of payment realization, and we are unable to activate your access within a reasonable time after you notify us, the amount paid for the undelivered course will be refunded in full.
Refund eligibility is determined solely on the basis of our payment-gateway and platform records. Where a coupon or discount was applied, any refund is limited to the amount actually paid.
To request a refund under Section 3, email us at support@bodhyn.com within 7 days of the transaction, from your registered email address, with:
Requests received after 7 days, or without sufficient details to verify the transaction, may be declined. We will acknowledge your request within 48 business hours and verify it against our payment-gateway records before deciding.
Approved refunds are processed to the original payment method through our payment gateway (Razorpay) within 5–7 business days of approval. After we initiate the refund, the time taken for the amount to reflect in your account depends on your bank or card issuer and typically takes a further 5–10 business days. Refunds are made only to the original payment method; no cash, cheque or alternate-account refunds are provided.
Because course access is delivered immediately on realization of payment, an order cannot be cancelled once access has been activated. If a payment attempt fails, or an amount is debited but no order is created and no access is granted, such amounts are automatically reversed by the payment gateway or your bank, typically within 5–7 business days; if a reversal does not reach you in that time, contact us with the transaction details and we will take it up with the gateway. Bodhyn does not run subscriptions or auto-renewals, so there is no recurring billing to cancel.
If you believe a charge is incorrect, please contact us first at support@bodhyn.com — genuine issues covered by this policy are resolved fastest through support. Raising a chargeback on a payment for which course access was duly delivered is a breach of our Terms and Conditions and may result in suspension of your account and enrolments while the dispute is contested with transaction and access records.
We may update this policy from time to time; the version in force at the time of your purchase applies to that purchase. See also our Terms and Conditions and Contact Us page. Nothing in this policy limits any rights that cannot be excluded under applicable Indian consumer protection law.